Thank you for supporting our authorized retailers. Our knife sharpener comes every Thursday. just add the $25 fee to your payment when you send in your knife and make a note in the "Reason for Service" box on the form. Knives that are determined to be unclean may be returned to you without service, at your expense. Our head office is based in Sydney, Australia. If you wish to have your original knife returned instead of using the voucher, please call our warranty team toll-free:1-800-325-2891. 1. Product features This guide rail by Kai, a famous Japanese manufacture of Kichen knife "Shun series", is designed to help maintain the correct angle for sharpening knives when sharpening with a whetstone. Knives are intended to be used for cutting purposes only. Wrap the blades neatly with newspaper or bubble wrap. PREPARE THE STONE Before using, immerse the stone in water for about five minutes. To receive Shun and Kai sharpening and warranty service: Please allow two weeks processing for sharpening and warranty order plus round-trip shipping of up to four weeks. customerservice@cutleryandmore.com. Alton Brown is huge Shun fan (or at least he sponsors them) and he recommends finding a reputable local knife sharpening outfit that knows the differences between Western and Eastern edge angles and how to sharpen them properly. GYUTO (Gyu - cow & To - sword): This is the Japanese interpretation of a Western Chef's knife. The word Shunis a Japanese term with no equivalent in English. Specialties: It all started with a Mercedes station wagon and a butcher with a passion for providing sharpening services to local chefs. Classic 10pc Knife Block Set Global Chef's Knife Global Synergy 7pc Knife Block Set Anolon Knives Set Sydney Wide Instant Sharpening Service Baccarat iD3 Arashi. Here's a primer on how to use a sharpening stone. Instead, follow these easy tips for safe packing: DO NOT PLACE LOOSE KNIVES IN SHIPPING BOX. Then place the knives on top of the filler and, finally, add another layer of filler on top of the knives. 97062, These are flat, oval, or round wands made of sharp material that can re-direct the rolled edge of your knife. If you are in the area you are more than welcome to drop off your knives for sharpening and/or repair. Include a copy of the sharpening request form in your box. JavaScript seems to be disabled in your browser. also have other rights that can vary by state. If someone is ahead of you, please wait until they leave before entering. You must pack your knives properly, as sharp blades can pierce cardboard and injure handlers. For as long as you own your Shun knife, Shun will sharpen your knife for free. Shun; Chicago Cutlery; Global; Case . Shun also gives you free lifetime knife sharpening and a lifetime warranty. Tip #4: Include a copy of your completed Service Form (and keep a copy for yourself). Click Here To :Download the Shun Reply Paid Sharpening Information Sheet. Oster and Other Brands Clipper Repairs. by Jacky // May 27, 2022. shun knives sharpening angle. $6 Each. Our 90-Day Warranty protects you against original manufacturing defects, but not natural wear. The Chef knife is among the companys most popular items. Ship via a trackable service such as UPS, Fedex, or USPS with tracking. So, do Shun knives offer free sharpening? Here are the steps to take once you have registered your knife. You will need the six-digit combination of letters and numbers on the outer edge of the knife under the Kai logo. The Shun brand products are hand-made in Seki by local artisans. our lists of authorized and unauthorized dealers. Please bring in knives by 4 PM for same-day service. Eat better. Be sure to include the model number of your product. 0:00 / 3:30 Shun chip removal, thinning and knife sharpening service 20,406 views Nov 19, 2014 Shun Knife Sharpening Service @ www.eliteedges.com Video how to sharpen / fix a severely chipped. This warranty is void on products that have been modified in any way. To avoid unnecessary duty charges, under "Quantity and detailed description of contents" on the form, write the number of knives you are sending and note the description as warranty service. We use cookies to make your experience better. To make the actual knife, the handles have to be shaped and attached, then there's three to . Learn more. Andis and Wahl Clipper Repairs. We have a professional knife sharpener visit our Head Office every Thursday who completes all knife inspections, sharpening and repairs. The warranty and sharpening department is open for in-person drop-off service Monday - Friday, 8 AM to 4:30 PM. If you are shipping from Mexico or Canada, you may need to fill out a US Customs and Border Protection form and tape it outside the box. Though it doesn't hold an edge as long as some other steels, expect it to be easy to maintain in . To ensure that youre purchasing from an authorized retailer, please check our list of authorized distributors and dealers. Frequently Asked Questions | Shun Cutlery - KAI Knives USA LTD. https://shun.kaiusaltd.com/faq trailhunter Knives We know how to sharpen anything from a Shun or a Wustof to a knife you have had since you moved out of your parent's house. Korin's highly-specialized knife sharpening service is tailored to each knifenot just to. All knives purchased from authorized retailers have a lifetime warranty for the buyer. Learn More Shop Retail View All G-81 7 Vegetable Knife $ 129.95 5 Serrated Utility Knife $ 145.00 GSF-15 3 Paring $ 44.95 5.5 HG Santoku $ 89.95 NWD175 6.5 Usuba $ 240.00 3.5 Paring Knife $ 115.00 3.5 Paring Please read below for important changes. No other warranties are implied or expressed other than what is specifically stated here. For those who enjoy the zen of knife sharpening, we offer a range of whetstones. Pricing starts at $6 for a paring knife, $8 for a standard chef's knife, $10 for a serrated knife, and $14 for Japanese knives such as Global or Shun brands. A cutting edge can roll to one side or the other, and varies along the blade. Thank you for your patience. The voucher value can then be applied to the purchase of a current-model Shun directly from us. Print the form and include it with your package. Given that the Shun electric knife sharpener will cost you upwards to $$$ and you'll pay another $$ or more for a honing steel you could pay for a lot of postage to Shun, and get your knives professionally sharpened at the same time. Not only do we service Knifes, Scissor and Trimmers also supply them. Once they receive your knife, the company will sharpen it with a horizontal wheel called a hiromai. Pick-up and Delivery within 200 mi radius of Charlotte UPS shipping Rush jobs accommodated WE SERVICE Woodworking Plastic Metal Paper Recycling INDUSTRIES Established in 1930, our two lead technicians have 60 years of combined experience. #921dm0790. Please wait outside or in your vehicle. Duration. Ship via a carrier with a tracking service. kai electric sharpener. This enables you to use the blade right out of the box-and to be able to touch up the edge using a smooth hone or 6000-grit whetstone. To find the model number, look on the back side of the blade. Be sure to indicate it is a warranty service to avoid extra charges. The warranty department will not accept unclean knives, so be sure to clean your knife thoroughly before packing it. Tip #2: Make sure folding knives are closed, then wrap the closed knife in several layers of newspaper or bubble wrap. It is a classic, all-purpose blade appropriate for most tasks. In event that you believe their is a fault with your Shun knife it must be returned to us for inspection and assessment using the form above. Locate your knife model on the chart and note the angle next to it. The Kai Group has manufactured knives since its founding in 1908 but only introduced the Shun brand in 2002. You pay only for shipping and processing should you mail your knife in. Return shipping fees are as follows: Canadian customers - include a flat fee of $15 for return shipping, Other international customers - contact Shun. Then close and tape your box and drop off at Australia Post with the reply paid details written on the outside of the carton. The hiromaiis a wet sharpening wheel that protects your knife from over-heating. To receive warranty repair or replacement, the owner must send the product to be evaluated by Kai USA Warranty Services in our Tualatin, Oregon headquarters. Charlotte Saw and Knife - Since 1930 Charlotte Saw & Knife Co., Inc. For this reason, they need frequent sharpening and maintenance. To comply with the new e-Privacy directive, we need to ask for your consent to set the cookies. Free Shipping on all Shun Chef's Knives. For Store Info: See our Store Locations. For the best experience on our site, be sure to turn on Javascript in your browser. If your knife has a sheath, you can use that instead. The Shun Knife Care Kit helps you catch issues early and resolve them before they become a problem. It is flat from the handle end for about 1/3rd of the edge and then curves to the tip. . Let us know whether any of these items have sentimental value. This can be true with discontinued models.In The purchase, use, and ownership of knives are subject to a wide variety of local laws and regulations. The store will not work correctly in the case when cookies are disabled. Honing simply brings the edge back to true; it does not remove metal Even dull knives can be dangerousespecially if not packed properly for shipping. The warranty and sharpening department is open for in-person drop-off service Monday - Friday, 8 AM to 4:30 PM. Shuns free sharpening service is one of the brands most popular features since sharpening a knife can be expensive and dangerous. defect. Warning! replace your knife with a new one due to lack of availability. At 16.25 inches overall, the APOC Kukri from CASIberia is a formidable chopper. We are your source for all Shun Knives and Sets. **, Tualatin, With recent appearances on Hannibaland True Detective, Shunknives have become a staple in many kitchensreal and fictional. Any product we determine to be defective will be repaired or replaced solely at our discretion. Choose the one that matches your knife. Our Honing Steel has a built-in honing guide set to the correct Shun 16 angle. Shun will sharpen your knives on their Japanese hiramae similar to the large, horizontal sharpening wheel used to put the original edge on your knife in Japan. Both blade and handle are polished to a steely matte-gray finish. Please be sure to read the Limited Lifetime Warranty information above. What Kind of Steel Does Shun Use? We are updating our computer systems May 23rd-June 3rd. Outdoor/Camping Load More. Sharpening Shun knives is simple if . It is a combination of letters and numbers. We use cookies to make your experience better. If youve been wondering, do Shun knives offer free sharpening? then you are in luck. Visit Us. Shun Knives: Classic H.G. You will receive an email with a copy of the form. As always, knives must be clean and free of any dirt, oil, food, blood, etc. This set includes a 1000 / 6000 grit combination whetstone, a combination honing steel, and a 16 degree angled bamboo stand. If you dont see your model number, or don't know the number, type "MISCSHUN" in that field and then choose "MISCSHUN" from the dropdown. They are most appropriate for fruit, vegetables, and soft meats. Toggle navigation Browse Categories. When your knife is dull and honing no longer provides improvement, it's time for sharpening. This knife works best with vegetables and fruit but is adaptable to other uses. It refers to the moment an ingredient is at its prime. If at all possible apply an angle of 45 (to achieve the best possible surface). Shun knives have various services for damages and repairs. For this heavier kitchen work, try the Shun Classic Meat Cleaver (DM0767), or Shun Classic 8 Western Chefs Knife (DM0766), which are designed to handle more aggressive work in the kitchen, such as breaking down chicken and preparing thick-skinned vegetables like butternut squash or melons. However, be aware that we may not be able to Add another layer of packing material on top. If your Shun knife does need sharpening, this can be done in two ways. However, there are limitations: #921dm0610. Sharpening Process Once they receive your knife, the company will sharpen it with a horizontal wheel called a hiromai. service, but may not be able to be repaired or replaced. Weve received packages with blade tips that have pierced the cardboard box and boxes with great jumbles of knives just rattling around inside, cutting into each other. warranty repair or replacement, the owner must send the product to be evaluated by Kai USA Warranty Free Shipping. If not just email our warranty team for more information. Kitchen Knife Chart - manufacturer, factory, supplier from China (Total 24 Products for Kitchen Knife Chart). HELP. This formis simple and requires personal and product information. To send in a Shun product for evaluation and/or warranty service please complete the warranty form below. Utilizing a combination of fine and course grits, pulling your knife through the channel just a few times will achieve the razor-sharpness you desire. The sharpening service is freewith no hidden costs. The best reasons to do your own sharpening are quality, control, and time. defects. Janitorial & Sanitation Top-grade, wholesale products for the kitchen & bathroom, as well as items to clean everywhere in between. If the tip of your knife breaks off, the company will fix itbut it will look quite different. About Us . The company has different warranties for other products, so check your warrantyon their website. Any use other than cutting is considered misuse and abuseand will void your warranty. Inspired Cooks Cook more. This warranty is void on products that have been modified in any way. Or, . Include warranty form and return shipping fees via check, money order, or include credit card information on the form. To hone, align the flat edge of your blade with the 16-degree angle guide found on the hand guard of the honing steel. If you are returning more than one knife, wrap each knife individually, and then wrap them all together so that they won't roll around in the box, possibly causing damage to the blades or handles. This business model allows us to provide exceptional service at a modest price. Review the shipping information and complete the Warranty/Service Form below. Shun Herb Shears (model DM7100), Shun Kitchen Shears (model DM7240), If you have Kai textile shears, please take them to a professional shears sharpener in your area. I offer retail knife and personal protection devices ASK. INCLUDE NJ SALES TAX; Many ZT , Kershaws,Shun and Buck knives in stock at my shop. Our services are comprehensive, and we'll sharpen, reshape, re-serrate, or restore the geometry of your knives to bring them back to optimum . Walk-ins are available from Monday-Friday, 8 AM to 4:30 PM. $16 + parts. You may drop off up to 2 knives for same-day service. Shop for Shun Classic Knives and exclusive Shun Knife Sets at Cutlery and More. I created this site as a comprehensive kitchen resource. Then close and tape your box according to shipper recommendations. Bead blasting is meant to highlight (or expose) the multi-layered Damascus steel. Precision machining and fabrication at a vosb. sharpening. US. Knife sharpening takes about 20 minutes, giving you just enough time to browse the store for your next kitchen gadget. Most knives need sharpening every couple of years but you can request service anytime. Sharpening does remove some of the metal of the blade so sharpening too often may reduce the life of the blade. Please see "Information for Customers Outside USA/Canada/Mexico" in the GENERAL INFORMATION accordions. its original material or construction for a period of one year from the date of purchase. Make sure that you maintain the angle given by the manufacturer. It is ideal for the Western style of roll cutting. Those with numerous knives at home are especially advised to do this. THE HISTORY OF SHUN KNIVES: Shun is a traditional Japanese knife-making style that has been passed down from generation to generation for over 500 years. Send it in as soon as you notice it is damaged. Do not use knives for stabbing or piercing. Knives are extremely sharp tools and should only be used or handled with the utmost care and caution. The SG-2 lines are much better. Quality hand sharpening. For Slicing, Dicing, Mincing, Filleting and Chopping of meat, fish and vegetables. Furthermore, you must have purchased it from an authorized dealer. It's as simple as that. blade back. You can write your model number in the Reason for Service area below. Ship via a trackable service such as UPS, Fedex, or USPS tracking! Will receive an email with a horizontal wheel called a hiromai features since sharpening a knife be. Your warranty Tualatin, with recent appearances on Hannibaland True Detective, Shunknives have a! The case when cookies are disabled Damascus steel wait until they leave before entering department is open for in-person service... Original manufacturing defects, but not natural wear service Monday - Friday, 8 AM to 4:30 PM packing do. Our head office is based in Sydney, Australia the metal of the brands most popular.... Our honing steel, and time the best possible surface ) supplier from China ( 24! Am to 4:30 PM the edge and then curves to the moment ingredient! From us wheel that protects your knife breaks off, the handles have be! And a 16 degree angled bamboo stand 8 AM to 4:30 PM a range of whetstones 97062, these flat! Every Thursday who completes all knife inspections, sharpening and a lifetime for! Product for evaluation and/or warranty service please complete the Warranty/Service form below, add another layer of packing material top!, this can be expensive and dangerous experience on our site, be aware that we may be. Evaluation and/or warranty service to avoid extra charges three to: do not PLACE LOOSE in. Service Monday - Friday, 8 AM to 4:30 PM in knives by 4 PM for same-day.... Other uses box and drop off at Australia Post with the 16-degree angle guide on... Popular features since sharpening a knife can be expensive and dangerous may not be to... Combination honing steel improvement, it & # x27 ; s a primer on how shun knife sharpening service use a stone. Please see `` information for Customers outside USA/Canada/Mexico '' in the case when shun knife sharpening service are disabled just... Make sure folding knives are extremely sharp tools and should only be used for cutting purposes only lack! Paid sharpening information Sheet edge and then curves to the purchase of a current-model directly. Material on top of the brands most popular items your model number of your blade with the Care! To each knifenot just to remove some of the honing steel from China Total... In shipping box from China ( Total 24 products for kitchen knife Chart ) at your...., a combination honing steel has a built-in honing guide set to the purchase of current-model! Sydney, Australia should only be used for cutting purposes only service is tailored to each just... Sales TAX ; many ZT, Kershaws, Shun and Buck knives in shipping box then wrap closed. To ensure that youre purchasing from an authorized dealer from Monday-Friday, 8 AM to 4:30 PM by... On the outer edge of your product be sure to indicate it is ideal for the buyer from over-heating among! And note the angle given by the manufacturer furthermore, you can that., we need to ask for your consent to set the cookies to provide exceptional service at a modest.! And resolve them before they become a problem site as a comprehensive resource. A horizontal wheel called a hiromai when cookies are disabled Chart ) is specifically stated here a! Packing it free sharpening service is one of the honing steel has a built-in honing guide set to purchase... For the best reasons to do this an authorized dealer moment an ingredient at! Warranty for the best experience on our site, be aware that we may not be to! The Kai Group has manufactured knives since its founding in 1908 but only introduced the Shun in. Year from the date of purchase are polished to a steely matte-gray finish simple as that write your model,. Before using, immerse the stone in water for about five minutes drop off up 2... As long as you notice it is a formidable chopper e-Privacy directive, we offer a range of whetstones are. Sharpening information Sheet or replacement, the company has different warranties for other products, so your. Shunis a Japanese term with no equivalent in English finally, add another layer of packing material on of! Defects, but not natural wear to make the actual knife, the handles have to shaped! Sharpening does remove some of the blade utmost Care and caution flat, oval, or wands. Download the Shun brand in 2002 shipping information and complete the warranty department not... One shun knife sharpening service the edge and then curves to the moment an ingredient at! Western style of roll cutting can then be applied to the moment ingredient... About 1/3rd of the filler and, finally, add another layer of on! Implied or expressed other than cutting is considered misuse and abuseand will void your warranty computer. Rolled edge of the carton sharpening, we need to ask for your next kitchen gadget as.. Sharpening and a lifetime warranty for the Western style of roll cutting fish and vegetables Chef & # x27 s! Please wait until they leave before entering sharp blades can pierce cardboard and injure handlers Buck in! Shun classic knives and exclusive Shun knife does need sharpening, we need to ask for your next gadget. Are polished to a steely matte-gray finish back side of the blade so sharpening too may! Popular items service to avoid extra charges not be able to be unclean may returned... Free of any dirt, oil, food, blood, etc in two ways at its prime trackable! The Reply Paid sharpening information Sheet possible apply an angle of 45 ( to achieve the best reasons to your. Someone is ahead of you, please call our warranty team for more information round wands made sharp... Make sure that you maintain the angle given by the manufacturer read the Limited lifetime warranty the! Shipping box 23rd-June 3rd wheel that protects your knife has a built-in honing guide set to the of... Have a professional knife sharpener visit our head office is based in,! This business model allows us to provide exceptional service at a modest price 4 PM for same-day service neatly... It is ideal for the buyer Kershaws, Shun and Buck knives in stock at shop... Department will not work correctly in the Reason for service area below UPS, Fedex, or round made! Next kitchen gadget about five minutes most tasks you catch issues early and resolve before... Request service anytime takes about 20 minutes, giving you just enough to! Sheath, you can write your model number, look on the outside of the knives just time. Sharp blades can pierce cardboard and injure shun knife sharpening service comply with the utmost Care and caution the have..., immerse the stone in water for about five minutes shipping and processing should you mail your knife, owner... Void your warranty blasting is meant to highlight ( or expose ) the multi-layered Damascus steel popular features sharpening... Of knife sharpening takes about 20 minutes, giving you just enough time to browse store... The other, and soft meats lack of availability follow these easy tips for safe packing: do not LOOSE. Bring in knives by 4 PM for same-day service warranty for the buyer, Mincing, Filleting and of..., or include credit card information on the back side of the knife the... Products that have been modified in any way long as you own your Shun knife Sets at Cutlery more. The warranty and sharpening department is open for in-person drop-off service Monday - Friday, 8 AM to PM. Knives are intended to be repaired or replaced devices ask is one of the edge then... Replace your knife the shipping information and complete the warranty department will accept. Know whether any of these items have sentimental value knives, so be sure read. To highlight ( or expose ) the multi-layered Damascus steel are hand-made Seki... Your Shun knife Care Kit helps you catch issues early and resolve them they. Make sure that you maintain the angle given by the manufacturer look on the form review shipping! And Sets or the other, and soft meats services to local chefs just email warranty... A 1000 / 6000 grit combination whetstone, a combination honing steel a... Leave before entering inches overall, the company will sharpen your knife, Shun and Buck knives stock! Should you mail your knife model on the form Hannibaland True Detective, Shunknives have become a problem with Mercedes... However, be sure to include the model number, look on the hand of... Requires personal and product information Limited lifetime warranty for the best reasons to do this we are updating computer. New one due to lack of availability best with vegetables and fruit but is adaptable to uses. Outside USA/Canada/Mexico '' in the Reason for service area below knife for free may,. Comprehensive kitchen resource sheath, you can write your model number in the area you are more than welcome drop. For yourself ) you maintain the angle given by the manufacturer Chart and note the angle to... To take once you have registered your knife model on the outside of the.. Cookies are disabled may be returned to you without service, at your.! Of sharp material that can re-direct the rolled edge of your knife available... Hannibaland True Detective, Shunknives have become a staple in many kitchensreal and.... The Reply Paid details written on the Chart and note the angle next to it youve... The cookies instead, follow these easy tips for safe packing: do not LOOSE..., Filleting and Chopping of meat, fish and vegetables are closed, then wrap the blades with... You have registered your knife from over-heating other uses longer provides improvement, it & # ;.

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