This issue is user specific in that it is only affecting one user. Because some users of us are also facing the same issues as you described. Email is hosted by Office 365 and not on-prem. I was able to connect outlook to Office365 on another computer and so knew the MFA was working. I've taught the Office suite in many intro and intermediate college courses. Im having issues with Outlook 2016 after upgrading from 2013. You can also verify by going to registry HKCU\Software\microsoft\office\16.0\Common\Identity\identities. - edited Unbelievable. Endpoints data is updated as needed at the beginning of each month with new IP Addresses and URLs published 30 days in There was something in the Windows profile that gets wiped and allowed outlook to connect over modern auth. 1. Autodiscover is the feature that Outlook uses to obtain configuration information for servers to which it connects. It will automatically search for the Autodiscover SCP objects for the domain. outlook ; Now locate Outlook icon in the system tray, press and hold Ctrl key, right click Outlook and choose Test E-Mail AutoConfiguration option. Is that effects the MFA? Install Outlook as a standalone application. PRF files do not work and are no longer needed in Outlook 2016 and later versions because accounts should be configured automatically in the account wizard when you use AutoDiscover. This was changed a few days ago at the recommendation of Support as being a best-practice for ZPA which we plan on continuing a PoC once we are have ZCC deployed. Enter your UVM email address in netid@uvm.edu format, then click Add Account. Same Basic Authentication window. As the On-Premises Exchange administrator, you can correct the OOF URL by setting the correct internal and external URLs for the Exchange Web Services via the Set-WebServicesVirtualDirectory PowerShell command. For more information about the need for AutoDiscover when using Outlook with an Exchange account see the Microsoft Docs articles: Autodiscover Service and The Autodiscover Service and Outlook Providers. NoteIfView byis set toCategory,clickUser Accountsfirst, and then clickCredentialManager. outlook autodiscover I would back up the mailbox, migrate back to on-prem or trash it and then re-migrate it back up to O365. To do this, use one of the following procedures, as appropriate for your version of Windows: In Registry Editor, locate and then click the following registrysubkey. This issue usually happens when Outlook Anywhere has been enabled but AutoDiscover hasn't been configured properly for your domain or hasn't been published at all. When you set up a mobile device, the AutoDiscover feature will find the name of your Exchange server and mailbox, and configure Outlook for you. We have the FQDNs for our different VPN gateways in the bypass section of the app profile. Outlook cannot log on Microsoft launched the Direct Connect to Office365 Feature(Outlook 2016 version 16.0.6741.2017 and higher) that forces your Outlook 2016 to connect to Office365 when: You have users that are not yet active to Office365 but due to Exchange license assigned, Autodiscover is not connecting to the on-premise server. It uses the domain name in your email address to find the server. This exact reply. persists. Outlook Once ATT had changed the settings. 2. Point the autodiscover.domain.com to Exchange 2016 server. This is a new deployment so it's a fresh clean RDS with new profiles. If i just recreated the profile myself without sara it would not work. Your the first to say this. No more promping for password. Configure mail flow and client access on Exchange servers I found another fix as well but its more time consuming. Running thru that and just telling SARA to continue to fix the issue and get to a point where it asks did I want it to recreate the profile I said yes and that also did it. YAML files are, The DevOps engineer role is gaining popularity. Was the profile configurable on any other machine ? TTL 900. Nothing Worked, Except - In location HKCU\Software\Microsoft\Office\16\Outlook\Autodiscover Add New REG_DWORD ExcludeHttpsRootDomain with a value of 1 Thanks rmr1r. Outlook will then go to autodiscover.domain.com for information which hopefully you have set up. This appears to be a common problem, or if rare the Zscaler name keeps coming up in association with this problem. It uses the domain name in your email address to find the server. For more information, see Plan for multilanguage deployment of Office 2016. Although different organizations' configurations may differ slightly, this issue typically occurs because the organization's Autodiscover Domain Name System (DNS) records are configured incorrectly. Within The Zscaler Client Connector portal, what are your settings for your forwarding profile? Its recommended to not open the shared calendar unless you want To fix the problem, you need to do the following: Open Outlook and create a dummy POP profile with no information. This issue usually happens when Outlook Anywhere has been enabled but AutoDiscover hasn't been configured properly for your domain or hasn't been published at all. List of HTTP status codes The Object Model (OM) Guard that helps prevent viruses from using the Outlook Address Book (OAB) to spread is updated. But on other hand when i try to configure account settings through outlook anywhere it will work fine without any issue. To compete within the industry, youll need to, Your email address will not be published. Enter email address, user account and password, enter the verification code and click Perform Test.. Multi-CDN: An advanced use case for CNAME. By continuing to use this site, we'll assume you're ok with this, but you can opt-out if you wish. Other messaging and information sources, made possible by how Outlook uses the MAPI extensibility interface. Well, the least they can do is push this info to the SHD, so make sure you give them some grief :). Close Outlook and reopen. If you added an accepted domain in the previous step and you want that domain to be Before Outlook 2007, administrators had to configure the Exchange clients manually. For more information, see Protect sensitive messages and documents by using Information Rights Management (IRM) in Office 2016. With Outlook, if you're using the volume licensed version (MSI-based installation), such as Office Standard 2016, you cannot have two versions of Outlook installed. Occasionally I am asked for passwords on my .gmail accounts. To fix the problem, you need to do the following: Open Outlook and create a dummy POP profile with no information. I have never personally experienced the issue nor had it reported in the Mac environment. You can use it to store data for programs, and as an alternative to XML. To minimize user interaction and work, Microsoft created the autodiscover feature to look for the configuration details automatically. Name (Host) autodiscover.domain.tld. This obviously sounds like a user account issue, but I have tried EVERYTHING to fix it and it will not work. When clicking on the Automatic Replies (Out of Office) button, I get the following error: Your automatic reply settings cannot be displayed, because the server is currently unavailable. A few questions: If this does not fix the Outlook certificate error, go through the other methods below. to Fix Outlook Certificate Error First off, this XML file has the Exchange credentials needed to access the corresponding mailbox. Change domain.tld with your domain name. According to users, the problem was caused by Autodiscover service and its .xml file. I'm ashamed I didn't think of it myself. Summary. Yes, I had changed PW and have 2FA enabled. name on the security certificate is invalid or Exit Outlook. Microsoft launched the Direct Connect to Office365 Feature(Outlook 2016 version 16.0.6741.2017 and higher) that forces your Outlook 2016 to connect to Office365 when: You have users that are not yet active to Office365 but due to Exchange license assigned, Autodiscover is not connecting to the on-premise server. In fact, a lot of these configurations made no sense. For example, you can provide security labels that match your organization's security policy. The credentials that are needed will be resupplied to the Windows Credentials area. The DNS entry is still there but outlook is looking for remote.domain.com and the cert displays autodiscover.domain.com. Your Exchange administrator can correct this via the information in the Exchange Administrator information section below. Key: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Outlook\AutoDiscover Value name: company.com Value type: REG_SZ Value: C:\Autodiscover\autodiscover.xml The Value name Though it is not consistently well documented, but bypass the Autodiscover URL from SSL and auth (if you are not using ZAPP or dont have IP surrogate enabled) will be more like a best practice, or first thing you can check with to isolate the issue further. Outlook clients and ActiveSync clients (on initial configuration) will submit Autodiscover requests to the CAS2013 infrastructure and retrieve configuration settings based on their mailboxs location. If so, move to O365 and then check if it makes any difference. I had to add AutoDiscover (autodicover.domain.com) to our External DNS in order for 2016 to get the mail profile. I had the same problem of the APP PASSWORD not caching at all. I have tried 2 registry changes which have not worked. Unexpected Autodiscover behavior when you have registry. Technet could add this as one more alternative to fixing this as the steps above did not work for me. This time Outlook connected to Office365. We have seen our community members ask questions about Outlook keeps prompting for credentials many times. Prior to the case, it was Route Based. To use the integration, each Outlook user needs For more information, see In-Place Archiving in Exchange. Step 3: Add an autodiscover reference to your Registry Now, open the Registry Editor and add the following value name and value;. For more information, see Messaging records management in Exchange Server. I have the same issue. It will automatically search for the Autodiscover SCP objects for the domain. Out of nowhere Outlook started asking password. I never use app password, with Outlook 2016 all auth goes to ADFS. Outlook Outlook 2019 STATUS: Resolved Outlook 2019 We have the FQDNs for our different VPN gateways in the bypass section of the app profile. According to users, the problem was caused by Autodiscover service and its .xml file. To fix this issue, you need to remove the corrupted credentials, follow these steps: 1. Intune uses these domains: - manage.microsoft.com - *manage.microsoft.com It's a light blue link top right. Factors to consider include whether you are upgrading Microsoft Outlook, installing the application for the first time, planning for roaming or remote users, or choosing a combination of these and other factors. Considering these two aspects, lets examine some of the known fields in this file. They still persist intermittently. In that case, the old way to prove your case still works as well; Ask 2 or 3 colleagues to try it on their computer and check if they have the same issue. Another red flag that you should keep in mind is when you setup an Outlook profile OR your user is prompted for their password (in your case after changing the password), that the password box is the basic username/password box. This is an unsupported configuration and your Exchange administrator needs to correct this. For Click-to-Run installations of Outlook, such as with Microsoft 365 Apps for enterprise, you can use Group Policy or registry keys to customize Outlook settings. Let's keep this simple. Me too have the same issue in my organisations.

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